Designed for your most beautiful moments
A collection of bespoke creations where attention to detail is essential
Elegance
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Delicacy
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Timelessness
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Must-sees
ABOUT K&MUSE
Kmuse was born from a simple idea:
to give details a central place
At K&Muse, personalization is subtle, elegant, and thoughtfully restrained.
Each creation is made to order in a soft, refined setting, to accompany the moments we choose to celebrate in a different way.
Thoughtfully designed, each piece finds its place at an event, in a gift box, or as a special gesture.
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Frequently Asked Questions
What is the production lead time?
Each creation is made to order. The current production time is 4 to 10 business days, excluding delivery time.
For an urgent order, priority production can be selected, subject to availability.
What is priority manufacturing?
Priority production moves your order to the front of the production queue.
It does not replace the delivery time, but helps reduce production time before shipping.
Timeframe with priority production: 2 to 3 business days.
Price: €9.90 per complete order.
How do I indicate my maximum delivery date?
A “latest required delivery date” field is provided in the cart before the order is confirmed.
This date helps us better assess the urgency of your order. It does not guarantee delivery. If the date is approaching, priority production and/or express delivery may be recommended.
Can I personalize my item?
Yes, the available customization options are indicated on each product page: first name, date, color, or another detail depending on the item selected.
Please carefully check the information provided before confirming your order.
Can I change my customization after ordering?
If you notice an error after validation, contact us as soon as possible. All changes remain subject to confirmation, even when made promptly.
Once production has begun, no changes can be guaranteed.
Where do you deliver?
We deliver to mainland France as well as several European countries.
Is delivery free?
Yes, delivery is free for orders of €150 or more in mainland France, exclusively to a pickup point.
This offer excludes shipping costs and is subject to the available delivery methods.
Are personalized items exchangeable or refundable?
In accordance with Article L221-28 of the French Consumer Code, personalized items are not subject to the statutory right of withdrawal. As such, they cannot be exchanged or refunded, except in the event of an error on our part or under the terms of the legal guarantee.
Please check the personalization details before confirming your order.
How can I track my order?
Once your order has shipped, you will receive a tracking link by email. If you have any questions about your order, you can contact us with your order number.
How can I contact you?
For any questions regarding an order already placed, please contact us by email at contact@kmuse.fr, including your order number, or via the contact form.
For pre-order questions or personalized advice, you can also write to us on Instagram: @kmuse.fr.
Response within 72 business hours.